Security
How we protect your account and data, and what you can do to stay safe.
Keeping your account safe
- We will never ask for your password, transaction PIN or one-time codes by phone, email or text.
- Turn on two-step sign-in under Security in your account, and keep your recovery codes somewhere safe.
- Your transaction PIN is asked for whenever money moves. Choose one that is hard to guess.
- Payment links only work for the person they were sent to. Never open a link you did not ask for.
- Card numbers are handled by our payment provider. We keep only a token and the last four digits.
If you think someone has used your account, change your password and contact us straight away at support@bnpl-platform.tradecreditbank.net.